Frequently Asked Questions
What is Stark Future?
Stark Future is a company founded with the mission to lead the motorcycle industry to sustainability and drastically reduce CO2 and plastic pollution. We will inspire change through the production of electric motorcycles which outperform traditional combustion engine technology, from a class leading powertrain to a high-performance long-lasting battery, lightweight chassis and honest, performance-focused design.
We are based just outside the progressive, forward-thinking city of Barcelona – the motorcycle capital and electric automotive hub of Europe. We have built a team of the best people in the motorcycle and power electronics industry in order to challenge the norm and break new technological barriers.
Watch the video below for a full presentation revealing our first product – the Stark VARG electric motocross bike – as well as our development processes, the technology we build, our approach to sustainability.
How can I get a Stark VARG bike?
t’s a simple process.
Firstly select the ORDER link.
Select any additional accessories and components if you want them.
Please contact us at any stage if you have any additional questions.
Can I place an order over the phone?
Unfortunately not. In order to avoid any type of misunderstanding we kindly ask you to place your order directly on our website. If you have any questions about this please feel free to send us an email or contact us on social media.
Do you have financing \ payment solutions?
Yes. Accepted payment methods are Visa, MasterCard, Amex, and PayPal.
If you would like to Finance the Bike, Click the "Finance Option on the Order page.
Is it possible to pay the full amount outright for the bike up front?
Yes. If you prefer you can pay the full amount with your bank card or you can contact us and we will give you further instructions for other payment options.
What happens if I can no longer pay for my bike, but have put down the deposit?
Each motorcycle is custom built according to your desired specification, including details such as suspension configuration. You will automatically receive an invoice via email when the bike is ready for shipment and if you do not pay within 30 days your order will be cancelled.
The deposit will cover the cancellation procedure and is non-refundable. No further fees will be applied.
How do I know if you deliver to my country?
We ship to almost every country globally.
Our bikes are shipped from our American warehouse to customers in Canada and the US.
Our bikes are shipped from our warehouse in Barcelona, Spain to customers in Europe.
Our bikes are shipped from our Australian warehouse to customers in Asia / Australia.
Please let us know via email if you have any further questions about this:
How will the bike be delivered to me?
Our bikes are delivered globally in a wooden chest on a pallet, optimized to reduce use of plastic. You will find everything you need to set up your bike, including all the relevant tools, inside the chest. If you’d like to see what the delivery box looks like and understand how to unbox and set-up your Stark VARG electric motocross bike watch our ‘manuals’ videos here: COMING SOON.
If you choose to pick the bike up from one of our dealers they will assemble the bike for you beforehand.
Does the price of the bike include the charger?
Yes, the charger for your bike is included in the price. The charger and all the tools required to set up your bike are included and will arrive with your bike so that you can start riding the day it arrives.
I am waiting on a delivery, is there anything I should do?
Once you’ve been notified that your bike is shipping to you it will arrive in a few days. Although damage in the transport process is not common, it does occasionally happen. Be sure to verify that the crate is in good condition on delivery, before signing the delivery documents.
If you see that the crate appears to be damaged you should unbox the bike before signing the documents, whilst the delivery driver is still present. If items are damaged take photos of the damage and get in contact with our customer support team.
If you consider the damage to be significant you should refuse the delivery and contact our support.
If the damage appears to be minor you can accept the delivery and inform our customer support team. We can then send you the replacements for any damaged parts.
Is the Stark VARG street legal?
The Stark VARG is an off-road motorcycle and is not road legal. Please check your local regulations on registering off-road vehicles.
Feel free to contact us by email if you have any specific questions about this:
I would like to change the wheels. What wheels fit my bike?
The Stark VARG can be ridden with the following dimensions:
21 inch front Motocross wheel with various dimensions.
17 inch supermoto wheel with 3.5 inch rim.
18 or 19 inch rear motocross wheel with various dimensions.
17 inch supermoto wheel with 5 inch rim.
Is the Stark VARG waterproof?
The Stark VARG is designed according to IP69K standards, meaning it’s fully waterproof. That means you no longer need to worry about river crossings. Just be aware that there is always a limit to how much water pressure certain seals can withstand. You can submerge your motorcycle, but not indefinitely. It’s not a submarine.
For cleaning, we recommend using a power washer. It’s good to use a chain cleaner and brush for scrubbing when cleaning the chain, followed by applying chain lube once the chain is dry. Here is a video on how to safely wash your Stark VARG: COMING SOON.
Should I remove the Stark VARG Phone from the display position before washing the bike?
It’s not necessary as the Stark VARG phone display is also designed according to IP69K waterproof standards, but even so we do not recommend spraying the display unit directly with a power washer.
How do the lock and unlock functions work?
The Lock and Unlock functions only work when your Stark VARG phone is connected to the bike via Bluetooth. This will happen automatically when the Stark VARG phone is in the docking station. If you have any doubts on this contact us
How do I charge my Stark VARG?
Just remove the charger cap and plug in the charger, everything else will happen automatically. A regular 120V/220V outlet like the standard household sockets can be used to charge your bike.
How do the different ride modes work?
Please watch the full description of how to change the power settings on your Stark VARG here: VIDEO COMING SOON.
You can fully customize the power, engine braking, traction control and virtual flywheel within each power mode.
You can also share your rides and power settings with your friends through the Stark App for Android and iOS.
How do the heat and cold affect the bike?